General conditions


If the reservation is cancelled 30 days o more before arrival, the customer will be penalized with the 30% of the total amount.

If the reservation is cancelled between 30 and 14 days before arrival, the customer will be penalized with the 50% of the total amount.

If the reservation is cancelled between 14 and 1 day before arrival, the customer will be penalized with the 70% of the total amount.

If the reservationis cancelled between the 24 hours before the arrival, the customer will be penalized with the 90% of the total amount.

In case of noshow, the customer will be penalized with the 100% of the total amount.

 

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